An AI assistant is only as safe as the data it is allowed to read. Data filters are the control that decides that. You write the rules once, for the whole company, and they work before the AI reads anything, so a mistake in a question cannot open a folder you closed.

In short

  • A filter removes mail from what the AI receives. Your people still see everything in Outlook.
  • Four filter types: folders and categories, senders and domains, keywords and patterns, age and attachments.
  • One rule set applies to every mailbox that uses AI. Test each change by asking about something hidden.

What a data filter does

A filter tells the system which mail and calendar items the AI must ignore. The assistant does not search them, does not open them and cannot summarise or quote them. The filter limits only what the AI receives. People see their mail in Outlook as before.

Without a filter

  • Client mail: price offer
  • Orders 2026: confirmation
  • Payroll: salary table, read by the AI
  • Board: strategy note, read by the AI

With a filter

  • Client mail: price offer
  • Orders 2026: confirmation
  • Payroll: hidden from the AI
  • Board: hidden from the AI
Your mailboxInbox, Orders,HR, Boardall mailData filterOne rule setfor the companyfilteredYour AISees onlywhat passesYour mailboxInbox, Orders,HR, Boardall mailData filterOne rule setfor the companyfilteredYour AISees onlywhat passes
The filter runs before the AI reads anything.

Four ways to filter

FOLDERS

Folders and categories

Close the folders and categories that are not for the AI, such as HR, payroll or the board.

SENDERS

Senders and domains

Hide mail from a lawyer, an auditor or a partner you promised to keep apart. Add an address or a whole domain.

KEYWORDS

Keywords and patterns

Hide mail that contains words such as “confidential”, or patterns such as card numbers and bank accounts.

AGE

Age and attachments

Limit the AI to the last months of mail, and decide whether it may read attachments at all.

What to hide first

  • Folders for HR, payroll, legal and finance approvals.
  • Mail from specific senders or domains, such as your lawyer or auditor.
  • Messages with agreed words such as “confidential” or “privileged”.
  • Card numbers and bank account patterns.
  • Old archives, if the AI does not need them.

One rule set for the whole company

In AddSync the data filter is global. It is one set of rules for the whole organisation, and a new person who gets AI starts with the same limits as everyone else. This is less flexible than per-user rules. It is also easy to explain to an auditor and hard to get wrong, because there is one place to read and one place to change.

The filter works with the guard. The guard decides who may use AI and how many messages one question may read. The filter decides what the AI may read.

An example rule set

Example, not a real customer. A company with 120 mailboxes might start like this:

Filter Rule Reason
Folders HR, Payroll, Board Personal and strategic data
Senders Law firm and auditor domains Privileged correspondence
Keywords “confidential”, card and bank account patterns Sensitive content wherever it sits
Age Last 12 months only The AI does not need old archives
Attachments Not allowed during the pilot Reduce risk while learning

After two weeks the administrator reads the journal, relaxes the attachment rule for sales and keeps the rest. Because the filter is global, the change takes one edit.

Test it like a user

  1. Change a ruleAdd the folder or sender you want to close.
  2. Ask about a hidden itemAsk the assistant about something in that folder. The correct answer is that it cannot find anything.
  3. Check the journalSee which tools ran, and confirm that nothing hidden was returned.
  4. Write it downKeep a short record of the rule, the date and the result.

Filters are not a substitute for policy

Tell staff what they should not ask the AI, and keep mailbox permissions clean. Filters are the safety net, not the plan. The data filters page has the full list of options, and the security overview shows how filters fit with the guard and the journal.

Questions and answers

Does the filter hide mail from my people?

No. It limits only what the AI receives. People see their mail in Outlook as before.

Can each person set their own filter?

No. You set one rule for the whole company, so every mailbox has the same limits.

Can I change the rules later?

Yes. You change them in one place and they apply to every mailbox that uses AI.

What is the difference between the guard and the filter?

The guard decides who may use AI and how much one question may read. The filter decides which mail the AI may read.

What happens if a closed folder is mentioned in a question?

The AI finds nothing in it and says so. The journal still records which tool ran, so you can see the attempt.

Set your first filter in a pilot

In 14 days you connect a few mailboxes, close the folders you want closed and check the result in the journal.

Start the 14-day pilotSee plans

Keep reading

Written by the AddSync team.

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