Answers, without the ticket.
The questions we hear most, answered in one page each. If yours is not here, write to us and a person will answer.
Start with these
The three questions behind most support requests.
Why was my request refused?
The reasons, and what to do about each one.
Can the AI send email?
The short answer is no. The useful answer is on the page.
How do I switch it off?
For one person, for Exchange, or for everybody.
Where to look for what
Administrators: read data filters and security and compliance.
People using the AI: read how it works and the use cases.
Buying decisions: pricing and pricing and return.
Questions
Who can I ask if I am stuck?
Write through the contact page. Our support policy describes response times.
Is there a public API?
No.
Which mail systems are supported?
Exchange Server, Microsoft 365, Gmail, Outlook.com and HCL Domino. See all platforms.
Stop talking about it. Test it.
Connect a few mailboxes for 14 days. Your rules, your filter, your journal. If it does not earn its place, switch it off.
